AI for Business Programme Automations for Business

Privacy and Cookie Policy

1. Introduction

This Privacy and Cookie Policy explains how H Di Biase Limited (T/A Espresso AI) ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit www.thisisespresso.ai ("Website"). By using our Website and services, you agree to the terms outlined in this policy.

2. Company Information

  • Company Name: H Di Biase Limited (T/A Espresso AI)
  • Company Number: SC758809
  • Registered Office Address: 272 Bath Street, Glasgow, G2 4JR, Scotland
  • Contact Email: [email protected]

3. Data We Collect

We may collect and process the following personal data:

  • Name and Email Address: Collected when signing up for an account, subscribing to communications, or making a purchase.
  • Payment Information: Processed securely via Stripe. We do not store full payment details.
  • Analytics Data: Includes IP address, browser type, pages visited, and interaction data, collected via Google Analytics and Meta Pixel for marketing and performance analysis.

4. How We Use Your Data

We process personal data for the following purposes:

  • Order Fulfillment: To provide access to purchased digital products and services.
  • User Accounts & Support: To create and manage accounts and respond to inquiries.
  • Marketing & Communications: To send updates, promotions, and newsletters (users can opt out).
  • Analytics & Performance Tracking: To improve our services and user experience.

5. How We Store and Protect Your Data

  • Personal data is stored within our CRM platform Kajabi, which is hosted on Cloudflare.
  • Security Measures: We use encryption and multi-factor authentication (MFA) to protect stored data.
  • Data Retention:
    • Customer data is retained for the lifetime of the product.
    • Users can request deletion at any time by emailing [email protected].

6. Third-Party Data Processing

  • Payments: Processed via Stripe (we do not store full payment details).
  • CRM & Hosting: Managed via Kajabi (data may be stored on U.S. servers).
  • Analytics & Tracking: Managed via Google Analytics and Meta Pixel for marketing insights.
  • We do not sell or share personal data with third parties for their own marketing purposes.

7. Data Transfers Outside the UK

As Kajabi may store data on U.S. servers, we rely on standard contractual clauses or similar legal mechanisms to ensure data protection.

8. User Rights & Data Requests

Users have the right to:

  • Access their data and request a copy.
  • Request deletion of their personal data.
  • Withdraw consent for marketing communications.

To exercise any of these rights, email [email protected].

9. Cookie Policy

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They help us improve functionality, track performance, and deliver relevant marketing.

9.2 Cookies We Use

We use the following types of cookies:

Type of Cookie Purpose
Essential Cookies Required for site functionality.
Analytical Cookies Track visitor behaviour using Google Analytics.
Marketing Cookies Used by Meta Pixel for targeted advertising.

9.3 Managing Cookies

Users can accept or reject cookies via the cookie banner on our Website. You can also manage cookie preferences in your browser settings.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at www.thisisespresso.ai.

For any questions, please contact us at [email protected].